Field Executive (Facilities Management)

Position: Field Executive
Department: Operations / Facility Management / Client Services
Location: Hyderabad
Experience: 1–3 years in Facilities Management / FM industry
Reports To: Operations Manager

Job Purpose

To oversee on-site facility operations, coordinate service delivery, and ensure client satisfaction by monitoring housekeeping, security, technical maintenance, and other FM services at client sites.

Key Responsibilities

• Conduct regular site visits to monitor quality and efficiency of FM services.
• Coordinate with housekeeping, security, technical, and support staff to ensure smooth operations.
• Ensure adherence to service level agreements (SLAs) and client requirements.
• Report site issues, incidents, or client complaints to management promptly.
• Maintain daily activity reports, attendance records, and operational logs.
• Assist in implementing preventive maintenance and compliance checks.
• Ensure safety, hygiene, and operational standards are maintained at all sites.
• Support onboarding of new clients and site staff, if required.
• Act as a liaison between clients and the operations team to address concerns.

Requirements

• Minimum 1–3 years’ experience in field operations within the FM industry.
• Knowledge of facility management operations: housekeeping, security, technical maintenance, etc.
• Strong communication, coordination, and problem-solving skills.
• Ability to manage multiple sites and teams efficiently.
• Basic computer skills for reporting and documentation.
• Willingness to travel to client sites regularly.

Key Skills

• On-Site Operations Monitoring
• Team Coordination & Supervision
• Client Handling & Relationship Management
• Reporting & Documentation
• Problem-Solving & Incident Management
• Knowledge of SLAs & Compliance